A carregar...

Código QR

Service quality management in hospitality, tourism, and leisure

Detalhes bibliográficos
Autor principal:	Ed by Kandampully, Jay
Outros Autores:	Mok, Connie, Sparks, Beverley
Formato:	Printed Book
Idioma:	English
Publicado em:	New York Routledge 2012
Assuntos:	Quality management

Registos relacionados

Service quality management in hospital tourism and leisure
Por: Kandampully, Jay; Mok, Connie, Sparks, Beverley
Publicado em: (2012)

Service quality management in hospitality and tourism
Por: Kandampully, Jay
Publicado em: (2008)

Service quality management in hospitality Tourism and leisure /
Por: Kandampully, Jay Etc
Publicado em: (2004)

Service quality management in hospitality, tourism and leisure
Por: Jay Kandampally, Ed., et al
Publicado em: (2004)

Service quality management in hospitality and tourism
Por: Jay Kandampully, Ed., et al
Publicado em: (2008)

Service quality in leisure and tourism
Por: Buswell, John; Author, et al.
Publicado em: (2003)

Quality management in hospitals /
Por: Joshi, S. K.
Publicado em: (2009)

Fundementals of service quality management in hospitality and tourism
Por: Saxena, R.P
Publicado em: (2014)

Service quality in leisure and tourism
Por: Williams, Christine
Publicado em: (2003)

Service Quality Management in Hospitality and Tourism
Por: Jay Kandampully | Mok,Connie | Sparks,Beverly(Ed's)
Publicado em: (2008)

Service Quality Management in Hospitality and Tourism
Por: Jay, Kandampully | Mok,Connie | Sparks,Beverly (Ed)
Publicado em: (2008)

Service quality in leisure, events, tourism and sport
Por: Buswell, John
Publicado em: (2017)

Service quality management in hospitality, tourism and leisure
Publicado em: (2008)

Service quality management in hospitality, tourism and leisure
Publicado em: (2004)

Cases in total quality management : Manufacturing and services
Por: Heizer, Jay H; Nathan, Jay
Publicado em: (2004)

Hospitality Service Quality
Por: Ranvijay Singh
Publicado em: (2013)

Service quality management /
Publicado em: (2016)

Managing quality
Por: Dale, Barrie G, Ed
Publicado em: (2003)

Quality: Sustaining customer service
Por: Taylor, Lynda King
Publicado em: (1993)

Financial management for the hospitality, tourism and leisure industries
Por: Messenger, Sally; Shaw, Humphrey
Publicado em: (1993)

Service quality management in hospitality and tourism /
Por: Ahuja, Ravindra
Publicado em: (2016)

Quality management
Por: Gitlow, Howard S.
Publicado em: (2009)

Managing quality /
Publicado em: (2003)

Quality management /
Por: Kanishka Bedi
Publicado em: (2006)

Managing quality/
Publicado em: (2007)

Quality management
Por: Bhat, K Shridhara
Publicado em: (2009)

Quality Management
Por: Bedi, Kanishka
Publicado em: (2015)

Quality Management
Por: Bedi, Kanishka
Publicado em: (2006)

Quality management
Por: Bhat, Shridhara
Publicado em: (2007)

Quality Management
Por: Bedi, Kanishka
Publicado em: (2006)

Quality management
Por: Chatterjee, Abhijit; Sharma, V
Publicado em: (2011)

Quality management/
Por: Sharma, N.P
Publicado em: (2016)

Introduction to total quality: Quality management for production, processing, and services
Por: Geotsch, David L and Davis, Stanley B
Publicado em: (1994)

Managing quality of service : a handbook on TQM in govt
Por: Pulparampil, John
Publicado em: (1999)

Managing quality of service: A handbook on TQM in Govt.
Por: Pulparampil, John
Publicado em: (1999)

Managing quality of service: A handbook on TQM in Govt.
Por: Pulparampil, John
Publicado em: (1999)

Managing quality of service: A handbook on TQM in Govt.
Por: Pulparampil, John
Publicado em: (1999)

Managing quality of service: A handbook on TQM in Govt.
Por: Pulparampil, John
Publicado em: (1999)

Managing quality of service: A handbook on TQM in Govt.
Por: Pulparampil, John
Publicado em: (1999)

ISO 9000 quality management system design: optimal design rules for documentation, implementation, and system effectiveness
Por: Schlickman, Jay J.
Publicado em: (1998)