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Service quality management in hospitality, tourism, and leisure
| 1. autor: | Ed by Kandampully, Jay |
|---|---|
| Kolejni autorzy: | Mok, Connie, Sparks, Beverley |
| Format: | Printed Book |
| Język: | English |
| Wydane: |
New York
Routledge
2012
|
| Hasła przedmiotowe: |
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