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Service quality management in hospitality, tourism, and leisure
| 第一著者: | Ed by Kandampully, Jay |
|---|---|
| その他の著者: | Mok, Connie, Sparks, Beverley |
| フォーマット: | Printed Book |
| 言語: | English |
| 出版事項: |
New York
Routledge
2012
|
| 主題: |
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