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Service quality management in hospitality, tourism, and leisure
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| Otros Autores: | , |
| Formato: | Printed Book |
| Lenguaje: | English |
| Publicado: |
New York
Routledge
2012
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| Materias: |
| Descripción Física: | xvii, 339p. |
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| ISBN: | 0-7890-0726-6 |