APA Alıntı

Ed by Kandampully, J., Mok, C., & Sparks, B. (2012). Service quality management in hospitality, tourism, and leisure. Routledge.

Chicago Stili Alıntı

Ed by Kandampully, Jay, Connie Mok, ve Beverley Sparks. Service Quality Management in Hospitality, Tourism, and Leisure. New York: Routledge, 2012.

MLA Alıntı

Ed by Kandampully, Jay, et al. Service Quality Management in Hospitality, Tourism, and Leisure. Routledge, 2012.