Cita APA

Ed by Kandampully, J., Mok, C., & Sparks, B. (2012). Service quality management in hospitality, tourism, and leisure. Routledge.

Citación estilo Chicago

Ed by Kandampully, Jay, Connie Mok, and Beverley Sparks. Service Quality Management in Hospitality, Tourism, and Leisure. New York: Routledge, 2012.

Cita MLA

Ed by Kandampully, Jay, et al. Service Quality Management in Hospitality, Tourism, and Leisure. Routledge, 2012.