Style de citation APA

Ed by Kandampully, J., Mok, C., & Sparks, B. (2012). Service quality management in hospitality, tourism, and leisure. Routledge.

Style de citation Chicago

Ed by Kandampully, Jay, Connie Mok, et Beverley Sparks. Service Quality Management in Hospitality, Tourism, and Leisure. New York: Routledge, 2012.

Style de citation MLA

Ed by Kandampully, Jay, et al. Service Quality Management in Hospitality, Tourism, and Leisure. Routledge, 2012.