Gryna, F. M., Chua, R. C., & Defeo, J. A. (2010). Juran's quality planning & analysis for enterprise quality/5th ed. Tata McGraw Hill.
Chicago-стиль цитированияGryna, Frank M., Richard C.H Chua, and Joseph A. Defeo. Juran's Quality Planning & Analysis for Enterprise Quality/5th Ed. New Delhi: Tata McGraw Hill, 2010.
MLA-цитированиеGryna, Frank M., et al. Juran's Quality Planning & Analysis for Enterprise Quality/5th Ed. Tata McGraw Hill, 2010.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.