Rajaram,S, & Sivakumar, M. (2009). Total quality management. biztantra.
Čikaški stil citiranjaRajaram,S, i M. Sivakumar. Total Quality Management. New Delhi: biztantra, 2009.
MLA način citiranjaRajaram,S, i M. Sivakumar. Total Quality Management. biztantra, 2009.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.