Tiwana, A. (2000). The knowledge management toolkit: Practical techniques for building a knowledge management system. Prentice Hall PTR.
Trích dẫn kiểu ChicagoTiwana, Amrit. The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System. New Jersey: Prentice Hall PTR, 2000.
Trích dẫn MLATiwana, Amrit. The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System. Prentice Hall PTR, 2000.
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