Tiwana, A. (2000). The knowledge management toolkit: Practical techniques for building a knowledge management system. Prentice Hall PTR.
Citação norma ChicagoTiwana, Amrit. The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System. New Jersey: Prentice Hall PTR, 2000.
Citação norma MLATiwana, Amrit. The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System. Prentice Hall PTR, 2000.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.