Rao, V., & Kumar, B. (2001). Total quality management. Mohit Publications.
Chicago Edition CitationRao, V.Venkateswara, and Basanta Kumar. Total Quality Management. New Delhi: Mohit Publications, 2001.
Deismireacht MLARao, V.Venkateswara, and Basanta Kumar. Total Quality Management. Mohit Publications, 2001.
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