Rao, V., & Kumar, B. (2001). Total quality management. Mohit Publications.
Chicago Edition CitationRao, V.Venkateswara, i Basanta Kumar. Total Quality Management. New Delhi: Mohit Publications, 2001.
Cita MLARao, V.Venkateswara, i Basanta Kumar. Total Quality Management. Mohit Publications, 2001.
Atenció: Aquestes cites poden no estar 100% correctes.