Rao, V., & Kumar, B. (2001). Total quality management. Mohit Publications.
Chicago Edition CitationRao, V.Venkateswara, and Basanta Kumar. Total Quality Management. New Delhi: Mohit Publications, 2001.
MLA Edition CitationRao, V.Venkateswara, and Basanta Kumar. Total Quality Management. Mohit Publications, 2001.
Warning: These citations may not always be 100% accurate.