Rabbitt, J. T., & Bergh, P. A. (1994). The ISO 9000 book: A global competitor's guide to compliance & certification (2nd ed.). Quality resources.
Chicago Edition CitationRabbitt, John T., and Peter A. Bergh. The ISO 9000 Book: A Global Competitor's Guide to Compliance & Certification. 2nd ed. New York: Quality resources, 1994.
MLA Edition CitationRabbitt, John T., and Peter A. Bergh. The ISO 9000 Book: A Global Competitor's Guide to Compliance & Certification. 2nd ed. Quality resources, 1994.
Warning: These citations may not always be 100% accurate.