Evans, J. R., & Dean, J. W. (2000). Total quality: Management, organization and strategy. Thomson learning.
Chicago-стиль цитированияEvans, James R., and James W. Dean. Total Quality: Management, Organization and Strategy. Australia: Thomson learning, 2000.
MLA-цитированиеEvans, James R., and James W. Dean. Total Quality: Management, Organization and Strategy. Thomson learning, 2000.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.