Evans, J. R., & Dean, J. W. (2000). Total quality: Management, organization and strategy. Thomson learning.
Chicago Style citaatEvans, James R., en James W. Dean. Total Quality: Management, Organization and Strategy. Australia: Thomson learning, 2000.
MLA citatieEvans, James R., en James W. Dean. Total Quality: Management, Organization and Strategy. Thomson learning, 2000.
Let op: Deze citaties zijn niet altijd 100% accuraat.