Style de citation APA

Evans, J. R., & Dean, J. W. (2000). Total quality: Management, organization and strategy. Thomson learning.

Style de citation Chicago

Evans, James R., et James W. Dean. Total Quality: Management, Organization and Strategy. Australia: Thomson learning, 2000.

Style de citation MLA

Evans, James R., et James W. Dean. Total Quality: Management, Organization and Strategy. Thomson learning, 2000.