Cita APA

Evans, J. R., & Dean, J. W. (2000). Total quality: Management, organization and strategy. Thomson learning.

Citación estilo Chicago

Evans, James R., y James W. Dean. Total Quality: Management, Organization and Strategy. Australia: Thomson learning, 2000.

Cita MLA

Evans, James R., y James W. Dean. Total Quality: Management, Organization and Strategy. Thomson learning, 2000.