Deismireacht APA

Bank, J. (2000). The essense of total quality management. Prentice-Hall of India.

Chicago Edition Citation

Bank, John. The Essense of Total Quality Management. New Delhi: Prentice-Hall of India, 2000.

Deismireacht MLA

Bank, John. The Essense of Total Quality Management. Prentice-Hall of India, 2000.

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