Christopher Lovelock, Jochen Wirtz, & Jayanta Chatterjee. (2010). Service Marketing: People, Technology, Strategy (6th.). Pearson.
Style de citation ChicagoChristopher Lovelock, Jochen Wirtz, et Jayanta Chatterjee. Service Marketing: People, Technology, Strategy. 6th. Delhi: Pearson, 2010.
Style de citation MLAChristopher Lovelock, et al. Service Marketing: People, Technology, Strategy. 6th. Pearson, 2010.
Attention : ces citations peuvent ne pas être correctes à 100%.