AMA handbook for customer satisfaction complete guide to research planning & implementation

Ítems similars

• AMA handbook for customer satisfaction
  per: Dutka, Alan
  Publicat: (1994)
• Analysis of customer satisfaction data /
  per: Allen, Derek R.
  Publicat: (2010)
• Measuring and managing customer satisfaction going for the gold
  per: Kessler, Sheila
  Publicat: (1996)
• Improving customer satisfaction, loyalty, and profit /
  per: Johnson, Michael D .
  Publicat: (2006)
• Measuring and managing customer satisfaction going for the gold
  per: Kessler, Sheila
  Publicat: (1996)