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AMA handbook for customer satisfaction complete guide to research planning & implementation

Bibliografiska uppgifter
Huvudupphovsman:	Dutka,Alan
Materialtyp:	Printed Book
Språk:	English
Publicerad:	Illinois NTC Business 1994
Ämnen:	customer satisfaction

Liknande verk

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Cumulative approach to customer satisfaction with respect to compact segment car users
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Cumulative approach to customer satisfaction with respect to compact segment car users
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Internet banking and customer satisfaction
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A study on customer satisfaction of mobile phone applications among Arts and Science Colleges students in Kerala
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101 Ways : To Boost Customer Satisfaction
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Customer-focused marketing actions for delivering greater internal and external customer satisfaction
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Measuring Customer Satisfaction and Loyalty
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
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AN EMPIRICAL STUDY ON CUSTOMERS OPINION AND SATISFACTION ON SERVICES PROVIDED BY DEPOSITORY PARTICIPANTS OF GANDHINAGAR
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Customer Satisfaction on Service Quality of Real Estate Agencies: An Empirical Analysis with reference to Kochi Corporation Area of Kerala State in India
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Total quality management
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Quality: from customer needs to customer satisfaction
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Researching customer satisfaction & loyalty:How to find out what people really think
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Building great customer experiences
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A study on customer satisfaction in online shopping among youth with special reference to Kottayam district
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Comparative Study on Customer Satisfaction in
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Customer satisfaction towards internet banking services with special reference to select commercial banks in Kerala
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Influence of work culture on employee satisfaction and customer satisfaction of select public and private sector commercial banks in Ernakulam district
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Meeting Customer Needs
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Understanding job satisfaction
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Understanding job satisfaction
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GAP BETWEEN PERCEIVED AND DERIVED LEVEL OF CUSTOMERS' SATISFACTION ON BANKING SERVICES (WITH SPECIAL REFERENCE TO SERVICE RENDERED BY NEW PRIVATE SECTOR BANK IN COIMBATORE CITY)
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Customer Service And Satisfaction Analysis: A Comparative Study Of SBI And HDFC
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Consumer satisfaction and complaining behaviour
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