APA Edition Citation

Dutka,Alan. (1994). AMA handbook for customer satisfaction: Complete guide to research planning & implementation. NTC Business.

Chicago Edition Citation

Dutka,Alan. AMA Handbook for Customer Satisfaction: Complete Guide to Research Planning & Implementation. Illinois: NTC Business, 1994.

MLA Edition Citation

Dutka,Alan. AMA Handbook for Customer Satisfaction: Complete Guide to Research Planning & Implementation. NTC Business, 1994.

Warning: These citations may not always be 100% accurate.