Uppal,R K. (2008). Customer relationship management in Indian banking industry. New Century.
Chicago-stil citatUppal,R K. Customer Relationship Management in Indian Banking Industry. New Delhi: New Century, 2008.
MLA-referensUppal,R K. Customer Relationship Management in Indian Banking Industry. New Century, 2008.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.