Uppal,R K. (2008). Customer relationship management in Indian banking industry. New Century.
シカゴスタイル引用形Uppal,R K. Customer Relationship Management in Indian Banking Industry. New Delhi: New Century, 2008.
MLA引用形式Uppal,R K. Customer Relationship Management in Indian Banking Industry. New Century, 2008.
警告: この引用は必ずしも正確ではありません.