Uppal,R K. (2008). Customer relationship management in Indian banking industry. New Century.
Stile di citazione ChicagoUppal,R K. Customer Relationship Management in Indian Banking Industry. New Delhi: New Century, 2008.
Citazione MLAUppal,R K. Customer Relationship Management in Indian Banking Industry. New Century, 2008.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.