Style de citation APA

Uppal,R K. (2008). Customer relationship management in Indian banking industry. New Century.

Style de citation Chicago

Uppal,R K. Customer Relationship Management in Indian Banking Industry. New Delhi: New Century, 2008.

Style de citation MLA

Uppal,R K. Customer Relationship Management in Indian Banking Industry. New Century, 2008.

Attention : ces citations peuvent ne pas être correctes à 100%.