APA Edition Citation

Uppal,R K. (2008). Customer relationship management in Indian banking industry. New Century.

Chicago Edition Citation

Uppal,R K. Customer Relationship Management in Indian Banking Industry. New Delhi: New Century, 2008.

MLA Edition Citation

Uppal,R K. Customer Relationship Management in Indian Banking Industry. New Century, 2008.

Warning: These citations may not always be 100% accurate.