Uppal,R K. (2008). Customer relationship management in Indian banking industry. New Century.
Dyfyniad Arddull ChicagoUppal,R K. Customer Relationship Management in Indian Banking Industry. New Delhi: New Century, 2008.
Dyfyniad MLAUppal,R K. Customer Relationship Management in Indian Banking Industry. New Century, 2008.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.