Schonberger,Richard J, & Knod,Edward M. (1981). Operations management: Customer focused principles. Irwin.
Chicago Style aipamenaSchonberger,Richard J, and Knod,Edward M. Operations Management: Customer Focused Principles. Chicago: Irwin, 1981.
MLA aipamenaSchonberger,Richard J, and Knod,Edward M. Operations Management: Customer Focused Principles. Irwin, 1981.
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