Schonberger,Richard J, & Knod,Edward M. (1981). Operations management: Customer focused principles. Irwin.
Chicago Edition CitationSchonberger,Richard J, i Knod,Edward M. Operations Management: Customer Focused Principles. Chicago: Irwin, 1981.
Cita MLASchonberger,Richard J, i Knod,Edward M. Operations Management: Customer Focused Principles. Irwin, 1981.
Atenció: Aquestes cites poden no estar 100% correctes.