APA Edition Citation

Schonberger,Richard J, & Knod,Edward M. (1981). Operations management: Customer focused principles. Irwin.

Chicago Edition Citation

Schonberger,Richard J, and Knod,Edward M. Operations Management: Customer Focused Principles. Chicago: Irwin, 1981.

MLA Edition Citation

Schonberger,Richard J, and Knod,Edward M. Operations Management: Customer Focused Principles. Irwin, 1981.

Warning: These citations may not always be 100% accurate.