Robinson,John Frazer. (1997). Customer driven marketing: The ideal way to increased profits through marketing,sales and service improvement. Kogan Page.
Trích dẫn kiểu ChicagoRobinson,John Frazer. Customer Driven Marketing: The Ideal Way to Increased Profits Through Marketing,sales and Service Improvement. London: Kogan Page, 1997.
Trích dẫn MLARobinson,John Frazer. Customer Driven Marketing: The Ideal Way to Increased Profits Through Marketing,sales and Service Improvement. Kogan Page, 1997.
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