Natarajan,T R, & Pio,Edwina. (1999). Quality samurai: Designed path ways for TQM implementation. Mac Millan India.
Čikaški stil citiranjaNatarajan,T R, i Pio,Edwina. Quality Samurai: Designed Path Ways for TQM Implementation. Delhi: Mac Millan India, 1999.
MLA način citiranjaNatarajan,T R, i Pio,Edwina. Quality Samurai: Designed Path Ways for TQM Implementation. Mac Millan India, 1999.
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