Gentle,Michael. (2002). The CRM project management handbook: Building realistic expectations and managing risk. Kongan Page.
シカゴスタイル引用形Gentle,Michael. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. London: Kongan Page, 2002.
MLA引用形式Gentle,Michael. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. Kongan Page, 2002.
警告: この引用は必ずしも正確ではありません.