Foster,Timothy R V. (1997). 101 ways to boost customer satisfaction. Kogan Page.
Chicago Edition CitationFoster,Timothy R V. 101 Ways to Boost Customer Satisfaction. London: Kogan Page, 1997.
MLA Edition CitationFoster,Timothy R V. 101 Ways to Boost Customer Satisfaction. Kogan Page, 1997.
Warning: These citations may not always be 100% accurate.