Roberts, L. (1994). Process reengineering: :the key to achive breakthrough success. Tata Mc Graw - Hill.
Chicago ZitierstilRoberts, Lon. Process Reengineering: :the Key to Achive Breakthrough Success. New Delhi: Tata Mc Graw - Hill, 1994.
MLA ZitierstilRoberts, Lon. Process Reengineering: :the Key to Achive Breakthrough Success. Tata Mc Graw - Hill, 1994.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.