Ishikawa, K. (1985). What is total quality control ?: :the Japanese way. PHI.
Čikaški stil citiranjaIshikawa, Kaoru. What Is Total Quality Control ?: :the Japanese Way. London: PHI, 1985.
MLA način citiranjaIshikawa, Kaoru. What Is Total Quality Control ?: :the Japanese Way. PHI, 1985.
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