Ishikawa, K. (1985). What is total quality control ?: :the Japanese way. PHI.
Citación estilo ChicagoIshikawa, Kaoru. What Is Total Quality Control ?: :the Japanese Way. London: PHI, 1985.
Cita MLAIshikawa, Kaoru. What Is Total Quality Control ?: :the Japanese Way. PHI, 1985.
Precaución: Estas citas no son 100% exactas.