Cita APA

Ishikawa, K. (1985). What is total quality control ?: :the Japanese way. PHI.

Chicago Edition Citation

Ishikawa, Kaoru. What Is Total Quality Control ?: :the Japanese Way. London: PHI, 1985.

Cita MLA

Ishikawa, Kaoru. What Is Total Quality Control ?: :the Japanese Way. PHI, 1985.