APA način citiranja

Taylor, S. (2013). Model business letters,emails and other business documents (7th ed.). Pearson.

Čikaški stil citiranja

Taylor, Shirley. Model Business Letters,emails and Other Business Documents. 7th ed. NewDelhi: Pearson, 2013.

MLA način citiranja

Taylor, Shirley. Model Business Letters,emails and Other Business Documents. 7th ed. Pearson, 2013.

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