APA সাইটেশন

Taylor, S. (2013). Model business letters,emails and other business documents (7th ed.). Pearson.

শিকাগো স্টাইলে সাইটেশন

Taylor, Shirley. Model Business Letters,emails and Other Business Documents. 7th ed. NewDelhi: Pearson, 2013.

এমএলএ সাইটেশন

Taylor, Shirley. Model Business Letters,emails and Other Business Documents. 7th ed. Pearson, 2013.