APA引文

Fitzsimmons, J. A. (2014). Service management (7th ed.). McGraw Hill Education.

Chicago Edition Citation

Fitzsimmons, James A. Service Management. 7th ed. NewDelhi: McGraw Hill Education, 2014.

MLA引文

Fitzsimmons, James A. Service Management. 7th ed. McGraw Hill Education, 2014.

警告：這些引文格式不一定是100％准確.