APA način citiranja

Fitzsimmons, J. A. (2014). Service management (7th ed.). McGraw Hill Education.

Čikaški stil citiranja

Fitzsimmons, James A. Service Management. 7th ed. NewDelhi: McGraw Hill Education, 2014.

MLA način citiranja

Fitzsimmons, James A. Service Management. 7th ed. McGraw Hill Education, 2014.

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