Style de citation APA

Fitzsimmons, J. A. (2014). Service management (7th ed.). McGraw Hill Education.

Style de citation Chicago

Fitzsimmons, James A. Service Management. 7th ed. NewDelhi: McGraw Hill Education, 2014.

Style de citation MLA

Fitzsimmons, James A. Service Management. 7th ed. McGraw Hill Education, 2014.

Attention : ces citations peuvent ne pas être correctes à 100%.