Dyfyniad APA

Fitzsimmons, J. A. (2014). Service management (7th ed.). McGraw Hill Education.

Dyfyniad Arddull Chicago

Fitzsimmons, James A. Service Management. 7th ed. NewDelhi: McGraw Hill Education, 2014.

Dyfyniad MLA

Fitzsimmons, James A. Service Management. 7th ed. McGraw Hill Education, 2014.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.