APA-referens

Kumar, V. (2013). Profitable customer engagement: Concept,metrics, and strategies. Sage.

Chicago-stil citat

Kumar, V. Profitable Customer Engagement: Concept,metrics, and Strategies. NewDelhi: Sage, 2013.

MLA-referens

Kumar, V. Profitable Customer Engagement: Concept,metrics, and Strategies. Sage, 2013.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.