APA Citatie

Kumar, V. (2013). Profitable customer engagement: Concept,metrics, and strategies. Sage.

Chicago Style citaat

Kumar, V. Profitable Customer Engagement: Concept,metrics, and Strategies. NewDelhi: Sage, 2013.

MLA citatie

Kumar, V. Profitable Customer Engagement: Concept,metrics, and Strategies. Sage, 2013.

Let op: Deze citaties zijn niet altijd 100% accuraat.