Citazione APA

Kumar, V. (2013). Profitable customer engagement: Concept,metrics, and strategies. Sage.

Stile di citazione Chicago

Kumar, V. Profitable Customer Engagement: Concept,metrics, and Strategies. NewDelhi: Sage, 2013.

Citazione MLA

Kumar, V. Profitable Customer Engagement: Concept,metrics, and Strategies. Sage, 2013.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.